Pet Vitamins Customer Service

What if I am not completely satisfied with Pet Vitamins?

If for some reason you decide Pet Vitamins is not for you, just contact one of our customer service representatives by clicking

to initiate a live chat, 888-265-2006, or email service@petvitamins.com.

What is the Pet Vitamins Auto Ship Program?

When you placed your Trial order you were informed that you are signing up for the auto-ship program, and you were notified of the terms of the Pet Vitamins Auto Ship Program. During the Trial order process, it is up to the customer to either; agree to the service and complete the order, or if you do not agree to the terms, to cancel the order completely.

Trial customers are notified of their auto-ship program enrollment (PRIOR to their FIRST auto- ship charge) in the THREE following ways:

  1. Terms and conditions as stated on our website.
  2. Automatic "welcome" auto-ship e-mails, which are sent along with the order confirmation, remind customers that they are enrolled in an auto-ship program.
  3. Documentation of auto-ship program is mailed along with trial shipments.

What is the Pet Vitamins refund policy?

Click here for the complete Pet Vitamins Return Policy

How do I contact Pet Vitamins?

Telephone: 888-265-2006

Call Center Hours: 8:00 AM - 6:00 PM EST, Mon-Fri

Email: service@petvitamins.com